Updated June 9, 2022
Imperial Pools is committed to protecting your online privacy while providing you with the most useful and enjoyable web experience possible. While you can use many features of Imperial Pools anonymously, you are required to provide personal information for online warranty registration, requests for estimates or general information. We may occasionally send e-mails to notify you about important information, new product and special offers from Imperial Pools. If you would rather not receive these e-mail notifications, you may simply opt-out.
What types of information may we collect?
While our forms differ slightly we may request information such as your name, address, phone number, email address, product information, retailer you purchased from or project budget. Our Find A Dealer pages utilize geo locators to simplify your use of the locator. You can choose to allow auto Geo Location by clicking the My Location Button. You also have the option not to allow this Geo Location by denying to allow your location to be disclosed. This is facilitated by using the security option settings in your browser and/or your browsers pop up alerts. We may also collect aggregate statistics about our customers, traffic patterns and related site information. This data reflects site usage patterns gathered during thousands of customer visits to our web site each month, but it does not contain behavioral or identifying information about any individual user.
What is done with the information we collect?
We limit employee access to the information you provide to only those employees who need to review the information to process the request you submit. In most cases information submitted is only retained until the request is processed and considered resolved. The exception would be warranty registration information. Warranty information will be retained for the life of the product warranty in order to support that warranty and any future claims made upon it.
How do we use “cookies”?
Do we disclose any information to outside parties?
Imperial Pools does not provide any third-party access to your personal information. In the case of requesting a pool estimate, we will send the information you provide to the dealer that you choose to receive the estimate from. By doing so, you are granting us permission to share this information with that Dealer. We may provide third parties with aggregate statistics about our customers, traffic patterns and related site information. This data reflects site usage patterns gathered during thousands of customer visits to our web site each month, but it does not contain behavioral or identifying information about any individual user.
How we provide security
Imperial Pools secures all data and website sessions with the use of Sockets Layer (SSL). This is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook). Imperial Pools also further protects data and user sessions by utilizing Website Security Scanning and Firewall Services to further protect you from security related issues such as malware, viruses, trojans, hidden redirects and other malicious security issues.
Do Not Track (DNT) Disclosure
DNT is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. To learn more about DNT and how to use your browsers security setting to adjust it, please visit: https://allaboutdnt.com/
Obtaining your consent
By using our site you give Imperial Pools permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register, request an estimate or request general information at our site, you authorize Imperial Pools to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give Imperial Pools permission to send you e-mails related to the subscription e-mail services to which you may subscribe.
If you are under the age of 18, you must not provide your name, e-mail address or any other personal identifying information without consent of your parent or guardian, or otherwise provided for by applicable law
Enforcement and Dispute Resolution
Contact Information and Access to Information
If we are required to contact you about your Personal Data we may do so by mail, telephone, or e-mail.